Guest Author: Carole Martin
If you’ve prepared for the interview you more than likely spent all of your time preparing to answer “positive questions” – demonstrating how good you are and what you can offer this position. You are not prepared to talk about your failures or times when you were challenged by difficult situations. So what do you do when you encounter a “curve ball?”
You deal with it in a positive manner.
Here is an example of a question that could be asked by an interviewer who is seeking negative information and how to deal with it.
Question – “Tell me about a time when you had a conflict with someone at work and how you resolved it.”
Answer – “I usually get along very well with everyone.”
Wrong Answer – The most important reason that this is a “poor answer” is that it doesn’t answer the question: “Tell me about a time when….” The interviewer is seeking an example of a time when you had a dealt with a difficult situation or person and how you handled yourself. (communication/relating to others)
Here is a good example of how to answer the question in a more confident and informative manner: